Facilities and Workplace Management Open access Peer reviewed

OPTIMISING BUILDING SERVICE PERFORMANCE FOR LOCAL GOVERNMENT THROUGH STRATEGIC MAINTENANCE MANAGEMENT: A FACTOR ANALYSIS PERSPECTIVE

A. S. Abdullah, I. M. Ali, N. A. Mohd Radzuan, M. Y. Hamid

Journal of Engineering and Technology (JET) | Aug 4, 2026

Abstract

Abstract

Malaysian local governments manage public infrastructure and assets, which affect inhabitants' quality of life. Even with large government spending, maintenance management issues like mismanagement, inefficiency, and inconsistent tactics persist. Due to problems, building performance, user pleasure, and sustainability suffer. Malaysian local governments struggle to execute strategic maintenance management, which is essential for effective and sustainable operations. The study identifies the parameters that affect SMM in local government maintenance departments' building defect management and examines how these aspects affect service performance. A web-based questionnaire was sent to 155 local government building maintenance managers, yielding 102 valid responses. SPSS Statistics, Version 28, analyses data for reliability and validity. The findings show that this research's conceptual framework includes four independent variables: strategy analysis, formulation, implementation, and evaluation.

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Authors

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A. S. Abdullah

first | Universiti Teknologi MARA System

I. M. Ali

middle | Universiti Teknologi Petronas

N. A. Mohd Radzuan

middle | Universiti Teknologi Petronas

M. Y. Hamid

last | Universiti Teknologi Petronas

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Citation

BibTeX

@article{Abdullah2026OPTIMISING,
  title = {OPTIMISING BUILDING SERVICE PERFORMANCE FOR LOCAL GOVERNMENT THROUGH STRATEGIC MAINTENANCE MANAGEMENT: A FACTOR ANALYSIS PERSPECTIVE},
  author = {A. S. Abdullah and I. M. Ali and N. A. Mohd Radzuan and M. Y. Hamid},
  journal = {Journal of Engineering and Technology (JET)},
  year = {2026},
  doi = {10.54554/jet.2026.17.1.009},
  url = {https://doi.org/10.54554/jet.2026.17.1.009}
}

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