Public Relations and Crisis Communication Open access Peer reviewed

Adaptive Stakeholder Relationship Management Under Persistent Instability: Integrating Contingency Leadership and SRM

M Malgina., A. Hvidsten, A. Diers-Lawson

International Crisis and Risk Communication Association Reports | Jul 1, 2026

Abstract

This entry presents a conceptual framework for understanding crisis communication under conditions of persistent instability, where crises function as ongoing governance conditions rather than isolated events. Building on Diers-Lawsons’ Stakeholder Relationship Management (SRM) framework, the model highlights how leadership adaptation through the calibration of authority and communication strategies, shapes stakeholder evaluations of trust, legitimacy, and credibility over time.

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M Malgina.

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A. Hvidsten

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A. Diers-Lawson

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Corporate Identity and Reputation Latest Public Relations and Crisis Communication research Latest Management and Organizational Studies research

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@article{Malgina2026Adaptive,
  title = {Adaptive Stakeholder Relationship Management Under Persistent Instability: Integrating Contingency Leadership and SRM},
  author = {M Malgina. and A. Hvidsten and A. Diers-Lawson},
  journal = {International Crisis and Risk Communication Association Reports},
  year = {2026},
  doi = {10.69931/001c.164597},
  url = {https://doi.org/10.69931/001c.164597}
}

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