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AI in Service Interactions
Latest researchEvidence window ending 2026-06-22
Latest Artificial Intelligence research
Follow Artificial Intelligence in Scollr to keep up with new research papers as they are published, then save the studies worth reading and map how they connect.
Recent papers
Latest Artificial Intelligence papers
The most relevant recent papers Scollr indexed in this topic, ranked by topic relevance, citations, and recency.
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AI in Service Interactions
Evaluating Customer Experience with Service Robots in the Hospitality Industry: Some Evidence from Spain
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AI in Service Interactions
Does past experience influence the preferences of consumers toward service robots?
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AI in Service Interactions
Leveraging generative AI for tourist purchase intention: an S-O-R model moderated by digital literacy
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AI in Service Interactions
Do Not Think Ahead of Me: High‐Personalization Chatbots Can Backfire During the Goal Formation Stage
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How AI chatbot service quality drives continuance intention: an S–O–R perspective in Saudi higher education
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Sync or sink: ensuring synchronous service quality for effective human–AI chatbot collaboration
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AI in Service Interactions
Social and psychological factors in AI chatbot trust-building
What is changing
What is changing in Artificial Intelligence
Daily publication volume across the last 30 days, drawn from Scollr's indexed literature.
FAQ
Keeping up with Artificial Intelligence research
How do I keep up with new Artificial Intelligence research?
Follow Artificial Intelligence in Scollr. New papers in the topic flow into a personalized feed, and you can save the studies worth reading without setting up email alerts. This page also lists the most relevant recent papers so you can scan what changed at a glance.
What are the latest Artificial Intelligence papers?
The recent papers section above is rebuilt continuously from Scollr's indexed literature, ranked by topic relevance, citations, and recency. Each links to its full record so you can read the abstract and follow the authors and sources behind it.
How do I find related work in Artificial Intelligence?
Open any paper and build a literature map to see its references, citing papers, and related research in one workspace. The related topics list on this page also routes you into adjacent research areas Scollr tracks.